TECHNOLOGY

Belgium

AG and Doktr Join Forces To Support Greater Access to Telemedicine. Press release, December 15, 2022.

The app provides easier access to online consultations with qualified doctors. An extensive app rollout is planned in 2023 for AG’s group health clients.

Canada

myHSA and Dialogue Ink National Health Tech Partnership. Yahoo Finance, October 11, 2022.

Dialogue, Canada's leading virtual care and wellness platform, has teamed up with myHSA, an employee benefits platform. Through this partnership, the range of Dialogue services includes primary care services, mental health support, EAP(Employee Assistance Program), and a wellness program to build health habits.

Germany

Neuraxpharm Steps into the Digital Health Market with a Wearable Device Developed by Mjn-Neuro That Provides an Early Warning of Epileptic Seizures. PR Newswire, October 25, 2022.

The Central Nervous system Disorders (CNS) specialist Neuraxpharm signed a commercialization agreement with mjn-neuro with exclusivity in Europe. mjn-SERAS is a digital health solution that provides advanced aid and helps prevent accidents caused by epileptic seizures in drug-resistant patients. The medical device consists of a non-invasive sensor that records the electrical activity of the brain in real time and, thanks to artificial intelligence algorithms, triggers a warning when the risk of epileptic seizures is high.

Hong Kong

Prudential Debuts eShop on AlipayHK App. Marketing Interactive, December 9, 2022.

PRUeShop, the online sales channel, was launched in the Hong Kong market under a strategic partnership with AlipayHK. Personal accident insurance and travel insurance are available on the Alipay HK app.

Hong Kong

Tencent Cloud Powers Up Blue to Roll Out Mobile APP "BlueHK". PR Newswire Asia, October 27, 2022.

The one-stop BlueHK mobile app allows customers to apply for and access their policies and earn cash coupons and other rewards seamlessly. Users can also apply EasySave, a savings insurance product available in the app, enjoying a hassle-free insurance journey from plan application and payment to benefit withdrawal.

India

Max Life Elevates Customer Experience with Its Innovative ‘VOX Speech’ AI Program. Enterprise IT World, December 5, 2022.

Max Life Insurance has launched a pioneering VOX Speech AI program that leverages intelligent speech analytics. The program helps to extract valuable customer insights from voice call data.

India

LIC WhatsApp Service Launched: How To Check Policy Status, Premium Due Details. India Today Online, December 5, 2022.

The insurer stated that “policyholders who have registered their policies on the LIC portal will be able to make use of these services on WhatsApp” Customers will be able to check their policy status and opt in and out of services.

India

Aditya Birla Sun Life Insurance Launches Industry First Instant Policy Issuance Service on WhatsApp. India Blooms News Service, India Blooms News Service, October 26, 2022.

Aditya Birla Sun Life Insurance announced the launch of India’s first instant policy issuance service on WhatsApp. This initiative will allow customers to complete the entire onboarding process in 3–5 minutes.

Italy

Wopta Launches Mobile App. Coverager, December 5, 2022.

Wopta Assicurazioni, an Italian insurance startup targeting SMEs, has launched a new mobile app. Policyholders can manage their policy and initiate a claim.

South Africa

Allianz Launches Allianz MoveNow Program To Move the Next Generation. Press release, October 31, 2022.

Allianz launched the Allianz MoveNow program to support and strengthen young people by facilitating access and offering opportunities to become and stay active. Allianz is confident that regular sporting activity significantly impacts the mental and physical wellbeing of the learners.

South Korea

Hanwha Life Insurance Unveils “Virtual Human” in Digital Push . The Korea Herald, November 9, 2022.

Hanwha Life Insurance unveils Hannah – the insurer’s latest virtual human that will engage customers from now on. Hannah was created with 3D graphics and AI voice technology. Hannah will work as a virtual financial planner, representing the Millennials and Generation Z (MZ) generation, and an in-house influencer.

Switzerland

Zurich Launches Next Generation Global API Marketplace Zurich eXchange. Press release, November 3, 2022.

Zurich eXchange is a newly created global API marketplace. Opening and publishing its APIs help Zurich avoid complex point-to-point integrations and allows customers, distributors, and partners to connect digitally with Zurich from an all-in-one platform.

United Arab Emirates

Turtlefin Partners with The Continental Group in the UAE to Offer Insurance Solutions. Zawya, December 5, 2022.

Turtlefin will provide its leading SaaS platform modules, enabling The Continental Group's distribution teams to access relevant information and seamlessly customize proposals for their clients. Turtlefin will onboard new insurers on their cutting-edge platform to provide seamless access to The Continental Group’s users.

United States

Travelers Launches Mental Health App for Injured Employees. Insurance Business, November 14, 2022.

Travelers announced the launch of the Wysa Return-to-Work mobile app for injured employees. Through its partnership with Wysa, an AI-driven provider of digital solutions for mental health, Travelers's new app will serve as a tool to support the wellbeing of their customers and employees.

United States

Virtual Dental Care, Cigna Collaborate to Expand Access to Virtual, On-Demand Dental Care. Business Wire, November 8, 2022.

Cigna customers can connect to a dentist via video, text, chat, and email for instant support. Through video consultation, which is available 24/7, customers can easily access care for urgent situations such as pain, infection, and swelling.

Vietnam

IZIon24 - The First Pocket Insurance App in Vietnam Aims To Protect Millions of People. Yahoo Finance, November 28, 2022.

The IZIon24 app enables users to satisfy all their demands: selecting products, providing information, making payments, managing contracts, and claiming compensation. The app allows customers to compare products with an intuitive interface.