Product Trends

STREAMLINING PROCESS

Allianz Private Health Insurance Launches Electronic Patient Record. Press release, November 17, 2022.

Allianz Private Krankenversicherung (APKV) has launched its electronic patient record (EHR). The EHR is a secure digital repository for all medical records of insured persons and bundles all documents concerning them across the board. Insured persons can use the APKV-ePA, which is operated via the Allianz health app, to store medical documents and data. (Text in German)

Max Life Insurance Launches “MediCheck” to Detect Inaccurate Medical Reports. ET Health World, October 7, 2022.

MediCheck is a real-time analytics solution that leverages a digitized health registry to detect inaccurate medical reports and to provide a customer’s relative health scores. This solution means access to accurate customer medical records at the issuance stage.

Aegon Life Shifts Ops to e-Platform .The Times of India – Delhi Edition, October 20, 2022.

Aegon Life Insurance has moved its operations to a new digital platform, making buying policies seamless and straight through. The new process is zero paper. The underwriting process is based on validation from digital sources.

Bupa Adopts the CoverGo Platform To Streamline Its Health Insurance Ecosystem . The Canadian Press, December 14, 2022.

Bupa (Asia), a health insurance specialist, and CoverGo are joining forces to streamline Bupa's health insurance ecosystem. Covergo’s product builder enables Bupa to shape different types of individual and group health insurance products in hours.

TPIsoftware Empowers Cathay Life Insurance to Pioneer Seamless Digital Customer Experience with Co-Browsing Service. PR Newswire, December 20, 2022.

If consumers are looking for specific information or have inquiries about insurance products, they can initiate a co-browsing session with a live chat agent on the product pages and enjoy professional consultations without face-to-face interactions. The co-browsing service can be accessed through desktops and mobile devices without installation or a plugin.

Pebble Launches to Close the Employee Benefits Gap, Giving Small Companies Access to the Types of Coverage Previously Reserved for Larger Corporations . Business Wire, December 7, 2022.

A new company dedicated to providing better, smarter, more comprehensive health benefits plans to start-ups launched today. Its AI-powered technology streamlines the entire benefits process to save companies an average of 20%.

New York Life Announces Strategic Partnership with Human API. Press release, December 6, 2022.

New York Life has launched a strategic partnership with Human API to continue to streamline and simplify the life insurance purchase experience. The company will retrieve consumer-mediated electronic health records (EHRs) in the form of normalized digital health data.

Amazon Launches Virtual Healthcare Clinic in U.S. for Common Ailments. Press release, November 15, 2022.

The virtual platform allows users to connect with healthcare providers to help treat common ailments, such as allergies and skin conditions. This new service will operate in 32 states.

Global IQX Enables Conversational AI in New Partnership. Accesswire, October 6, 2022.

SHADE.ai will integrate with Global IQX’s Employee Self-service Portal and its AI Intelligence Suite. It includes employee recommendations for both group and voluntary benefits.