Product Trends

TECHNOLOGY

AIA Offers AIA Mycare Portal with Best Doctors .Press release, June 15, 2022

The insurer has now set up ‘AIA MyCare’, a new portal in partnership with Best Doctors. One of the features is the ‘Ask a Mental Health Clinician’ service where mental health questions can be submitted confidentially, and a mental health specialist will respond with general mental health advice and guidance within 24 hours.

Brac Bank Signs Agreement with Jiban Bima Corporation to Collect Insurance Premium through bKash. TBSNews, June 16, 2022.

Under the arrangement, the JBC policyholders across the country can now pay insurance premiums through bKash app and USSD code *247#. In addition, JBC can collect the premium from its policy holder's bank account through the 'Direct Debit Pull' service of Brac bank.

Metropolitan Life Insurance Launches New Life Insurance Product unveils New Chatbot. Ghana Web, May 23, 2022.

The Family Financial WellnessPlan (FFWP) is an income protection plan for the immediate family in the event of the death of the main breadwinner, or in the case of critical illness, or permanent or temporary disability. Policy holders also enjoy a cash back benefit of 30% of their third-year risk premiums. Yaa is their new chatbot and is a 24/7 interactive platform.

Paymenow Adds PEP, NetcarePlus and Discovery Health to its Value-added Service Offering. Press release, April 21, 2022.

Users can purchase airtime, data, electricity, and grocery vouchers from Shoprite, Pick n Pay, Boxer, and Cell C via the app and can even send these to family members anywhere in South Africa. To these value-added services now added is Discovery Health.

Samsung Financial “Monimo” Integrates All Samsung Services. Maeli business, April 12, 2022.

Samsung’s financial platform, dubbed “Monimo”, will integrate the online services of Samsung Life Insurance, Samsung Fire & Marine Insurance, Samsung Securities, and Samsung Card. Monimo will provide a wide range of financial services including useful financial information, asset inquiry, financial management tips, and money transfers. It will cover integrated financial services such as insurance premium payment.

Transforming Workforce Wellbeing – New AXA Health App Puts Employees in Control of Their Health Journey. Press release, April 4, 2022.

The AXA Health app offers a brand-new way for employers to support employee wellbeing. It’s free and is available to the whole workforce of AXA Health’s large corporate clients with PMI, Trust, OH, and EAP services. The app provides physical and mental wellbeing assessments, expert coaching programmes, line-manager support, and relevant clinical service.

+Oscar Builds on Innovative Member Engagement Tool to Further Drive Positive Outcomes for Members and Clients. PR Newswire, June 29, 2022.

Oscar Health, Inc.announces the launch of its Next Best Actions engine, a messaging framework that simplifies member communications. The engine identifies unique opportunities at the individual level and follows a targeted messaging hierarchy to drive behaviour change. Members can receive communications through multiple channels, including email, in-app messages, push notifications, SMS, letters, faxes, and phone calls.

Reciprocity Health Announces Partnership with Highmark Health Options. PR Newswire, June 15, 2022.

The partnership brings Reciprocity Health's TheraPay Rewards app to over 150,000 eligible members. Therapay is a personalized, gamified platform that allows users to earn rewards for adhering to care programs.

Marble Launches Rewards-Based Mobile App for Insurance. GlobeNewswire, May 20, 2022.

Online insurance rewards platform Marble, which runs an insurance rewards platform where insureds can manage their insurance policies no matter which providers they use, has launched its mobile app. Marble members are given the tools to place all risk and insurance policies in one account; shop rates; research carriers; start a claim process; take advantage of exclusive partnership offers; and earn rewards for gift cards, charity, or even cryptocurrencies.

Ethos Life Has a New App Coverage. Coverager, April 27, 2022.

Ethos Life took over Tomorrow’s will creation app and gave it a new name and colors, but that’s not all. Ethos has also changed Tomorrow’s model – the company’s basic will creation service used to be free and now users will need to pay $49 for a will, and $199 for an estate plan.

Georgia Farm Bureau Insurance and InvoiceCloud to Launch New Online Payment System. Business Wire, April 21, 2022.

The new portal will give customers enhanced options to securely pay bills electronically. With InvoiceCloud, Georgia Farm Bureau Insurance continues to offer online payment and digital account management, but with far more options and a better user experience for its customers.

Arkansas Blue Cross Launches New Portal. Press Release, May 3, 2022.

Blueprint Portal allows members to seamlessly access their health information, health plan coverage, and other services through the website or app with 24/7 access. Members can access live on-demand virtual healthcare, and real time claim information and updates.