STREAMLINING PROCESS

Australia and New Zealand

MLC Life Insurance Partners with Insignia Financial to Launch Digital Claims Service . Press release, May 4, 2022.

MLC Life Insurance is partnering with Insignia Financial to launch a new claims experience, providing members with greater choice in how they lodge and track their claim. MLC MasterKey and Plum Super members insured by MLC Life Insurance will be able to lodge their claim digitally through LifeView.

China

AXA Provides Verisk Health Risk Underwriting Tool to Chinese Partners. ITIJ, April 7, 2022.

AXA Life & Health Reinsurance Solutions is providing its Health Risk Rating Tool to its insurance partners in China. The tool will enable AXA’s insurance partners to automate health insurance underwriting decisions.

Canada

ReadyWhen Launches a Tech Partnership with Prospr by Sun Life, a First-of-its-kind Hybrid Advice Platform that Offers Client Protection and Proactive Digital Legacy Management. Press release, April 20, 2022.

Sun Life customers will get free access to ReadyWhen. It is a digital legacy management platform which provides customers the flexibility to proactively manage and share important life planning information.

Canada

Canada Life and ClaimSecure Launch SecurePak, First Collaboration Since Acquisition. Press release, April 04, 2022.

Canada Life and ClaimSecure today announced the launch of SecurePak, a bundled offering that includes Canada Life's insurance benefits and ClaimSecure's health and dental claims adjudication services. Customers can also choose from the following add-ons: short-term and long-term disability, optional life insurance, and a healthcare spending account.

India

MFine Introduces Wallet to Enable Cashless OPD for Corporate Employees . HealthWorld, June 9, 2022.

MFine has introduced a Wallet to cover out-of-pocket OPD expenses and simplify OPD reimbursements for corporate employees. MFine has partnered with healthcare establishments such as diagnostic centres, pharmacy stores, clinics, and hospitals across the country.

Singapore

Manulife Chooses Vonage for Seamless Customer Engagement. Yahoo, June 7, 2022.

Manulife Singapore is using Vonage’s SMS API to deliver automated and timely notifications for one-time passwords (OTPs), policy notifications, and promotional messages to its customers in the region.

 

Singapore

Seylan Cards to Ease Insurance Payments with ‘Easy Payment Plans.’  MSN, June 16, 2022.

Customers are entitled to the easy payment plans when using the Seylan Credit Card to make the insurance payments until August 31. This facility can be used for payments to several leading insurance service providers such as Ceylinco Insurance, AIA Insurance, Union Assurance, Sri Lanka Insurance, LOLC and Fairfirst Insurance.

United States

Applied Systems Launches New Digital Payments Solution. IIR, May 2, 2022.

Applied Pay delivers a modern, digital payment experience to simplify and accelerate agents’ and brokers’ premium collection process.

United States

Sun Life "Onboard" Simplifies Benefits Setup for Employers with Fully Digital Experience. Press release, May 11, 2022.

Sun Life Onboard is a secure system that offers a dashboard where employers can see their timeline and clear next steps, status and progress, and valuable enrolment resources. Sun Life Onboard will initially rollout to employers with under 2,000 employees and will be available May 16.