Product Trends

STREAMLINING PROCESS

AXA offers secure Generative AI to employees. ENP Newswire, July 28, 2023.

AXA announces the deployment of AXA Secure GPT, an internal service built on Microsoft’s Azure OpenAI Service. It gives AXA employees access to a digital platform. AXA employees will be able to use AXA Secure GPT to generate, summarize, translate, and correct texts, images, and codes.

Securian Canada Selects FINEOS Platform to Expand Disability Management Offering. IIR, July 17, 2023.

The FINEOS Platform is purpose-built for the group and supplemental employee benefits market. FINEOS provides end-to-end core software systems for life, accident, and health insurance.

Verisk Analytics enters Egypt health insurance market through AXA deal. Press release, August 28, 2023.

AXA Life & Health Reinsurance Solutions has selected Verisk’s Health Risk Rating Tool and Ratings Engine to help its insurance partners in Egypt automate health insurance underwriting. Verisk’s Health Risk Rating Tool, which will be marketed as AXA’s Intelligent Medical Acceptance Tool (IMPACT), enables insurers to grow by helping them make more-informed underwriting decisions at point of sale.

AXA partners with GoGoX to co-create technology platform x insurance new model. Press release, July 26, 2023.

This partnership aims to co-create a new model of technology platform collaborating with insurance that provides comprehensive and tailored insurance coverage to GoGoX users, including driver partners, individuals, and business users.

Star Health simplifies health insurance purchases. UniIndia, September 14, 2023.

Star Health has launched its dynamic UPI QR code-based payment option for policy renewals and purchases. This solution simplifies the customer purchase experience down to a few clicks. This code is integrated into payment reminder emails and empowers customers to complete their transactions within seconds.

Aditya Birla Sun Life Insurance & Artivatic.ai launches AI-based Smart Underwriting Platform. B2BInfo Media, September 5, 2023.

Aditya Birla Sun Life Insurance (ABSLI’s) has unveiled an innovative AI/ML-driven underwriting platform in partnership with Artivatic.ai. The features of the smart underwriting platform include the following: It redefines the underwriting by harnessing the capabilities of AI and ML; it introduces an intelligent engine developed by Artivatic.ai; and it provides a 360-degree view to the underwriter, along with an underwriting decision recommendation with scores and detailed insights.

Aditya Birla Sun Life Insurance to Join Metaverse in India. BusinessWorld, August 16, 2023.

Metaverse is a 3D virtual lounge, making this the first life insurance company in India to embrace this futuristic platform. Customers are offered a unique multisensory experience that allows them to interact with life insurance experts and agents, transforming the way customer service is delivered. The virtual lounge enables customers to explore life insurance solutions via interactive displays and digital walls.

LOLC Insurance unveils ‘Oneclick’ digital journey for customers. Daily News Lanka, August 29, 2023.

LOLC Insurance “OneClick” offers a range of key features, providing customers with access to detailed policy and customer information. The claim intimation platform streamlines the process for customers to initiate claims for hospitalization or outpatient treatment, ensuring prompt assistance during critical times.

Haven Life Announces Partnership with Origin8 to Bring Simplicity and Efficiency to the Life Insurance Landscape. PR Newswire, September 29, 2023.

Haven Life Collaborates and Combines the Power of Digital Solutions with Human Expertise to Offer a Streamlined Life Insurance Purchasing Journey. Origin8’s similarly customer-centric approach matches people with insurers and advocates who are licensed insurance agents.

Prudential partnering with Enrollify to build a more personal benefits enrollment experience. Press release, September 26, 2023.

Enrollify’s innovative platform connects employees with credentialed counselors who provide one-on-one benefits guidance and support.

Prudential partners with EvolutionIQ to help disability insurance claimants recover and return to work. Press release, September 15, 2023.

AI-powered claims guidance platform blends human touch with advanced technology for more meaningful customer impact. EvolutionIQ uses proprietary, next-generation machine learning to provide specialized insights that will help Prudential streamline the disability claims process.

Lincoln Financial launches LincSmart, a simplified benefits administration experience. PR Newswire, September 14, 2023.

LincSmart streamlines the benefits management experience for Lincoln’s employer customers, leading to improved efficiency and accuracy and reduced administrative burden. LincSmart will offer a host of insurtech solutions to address the unique needs of our employer customers, including absence status, evidence of insurability, and enrollment and member design.

Lincoln Financial Group Enhances Customer Experience for Its Employer Clients with New Onboarding Collaboration Tool. Business Wire, August 16, 2023.

GUIDEcx, the digital tool, works to simplify and expedite the implementation process for new group benefits customers by offering real-time progress updates and 24/7 access to the platform. The tool provides flexibility, full transparency, and a collaborative space where employers and their benefits team can share information.

Haven Life and Blend Join Forces to Incorporate Life Insurance into the Home Purchase Process. PR Newswire, July 24, 2023.

Blend’s end-to-end digital mortgage software is integrated with major nationwide lenders to reduce processing time and increase efficiency in the lending process. This partnership enables Haven Life to offer life insurance coverage through Blend Insurance Agency to homeowners at the expedient time of home purchase.

Prudential and Nayya partner to bring personalized benefits to millions of American employees. Press release, July 13, 2023.

Prudential has announced a strategic partnership with Nayya, a leading benefits experience platform, to harness artificial intelligence and data science that empower employees to make better workplace benefits decisions. Nayya has a benefits support tool that employees can use during open enrollment.